Refund policy

Last Updated: June 29, 2026

Thank you for shopping at Fournr.shop. We value your business and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

1. 7-Day Return Window

You have 7 calendar days from the date you received your item to request a return. If 7 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.

2. Return Eligibility

To be eligible for a return, your item must meet the following criteria:

  • The item must be unused, unwashed, and in the same condition that you received it.

  • It must be in its original packaging with all tags and labels still attached.

  • You will need to provide the receipt or proof of purchase (such as your order number).

3. Return Process

To initiate a return, please contact us using the information below:

  • Email: fournr.retail@gmail.com

  • Phone: 03326610366

Please Note: Unless the item arrived damaged or defective, customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.

4. Refund Processing (After Return Received)

Once your return is delivered to our facility, we will inspect the item to ensure it meets our eligibility criteria.

  • Inspection: We will notify you via email once we have received and inspected your returned item.

  • Approval & Process: If your return is approved, your refund will be processed immediately. The credit will automatically be applied to your original method of payment.

  • Timeline: Please allow a few business days for your bank or credit card company to officially post the refund to your account.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at fournr.retail@gmail.com with your order number and photos of the damage so we can resolve the issue right away.

Contact Us

If you have any questions on how to return your item to us, feel free to reach out:

  • Email: fournr.retail@gmail.com

  • Phone: 03326610366

  • Website: Fournr.shop