Orders are processed within 1–2 business days. Once shipped, delivery typically takes 4–6 business days. You will receive a tracking number via email as soon as your package is on its way.

Once your order has shipped, we will send you a confirmation email containing a tracking link. Please allow up to 24 hours for the carrier to update the tracking information on their portal.

Don't worry! Tracking numbers often take 24–48 hours to activate in the courier's system after the package leaves our warehouse. If it still shows no progress after 48 hours, please email us.

Please check with your family members or neighbors first, as carriers sometimes leave packages in safe spots. If you still cannot locate it, contact us immediately at fournr.retail@gmail.com so we can look into it with the courier service.

We offer a strict 7-day return policy. You have 7 calendar days from the date you received your item to request a return. The item must be unused, unwashed, and in its original packaging with all tags attached.

No, return shipping is paid entirely by us (the seller). There are no return shipping fees for the buyer.

Once your return request is approved, we will schedule a courier pickup from our side. The buyer only needs to securely pack the item and keep it ready for pickup. The delivery agent will collect it directly from your address.

Refunds are processed after we receive and inspect your returned item at our facility. Once approved, the refund will be automatically applied to your original method of payment. Please allow a few business days for your bank to process and post the credit.

We accept all major credit cards, debit cards, and secure online payment gateways. All transaction details are fully encrypted and 100% secure.

Yes, absolutely. Our website utilizes Secure Sockets Layer (SSL) encryption protocol to protect your personal and financial information during checkout. We do not store your raw credit card numbers details on our servers.

Please check your Spam or Junk folders, as automated emails can sometimes end up there. If you still can't find it, email us at fournr.retail@gmail.com with your full name and we will check your account records.

Because we process orders quickly, please contact us immediately at fournr.retail@gmail.com if you need to make changes. Once an order has been handed over to the shipping carrier, we can no longer change or cancel it.

We are deeply sorry if this happens. Please email us right away at fournr.retail@gmail.com with your order number and photos of the incorrect item received. We will arrange a replacement pickup and drop-off immediately at no extra cost.

We restock popular items regularly. You can sign up on the specific product page to receive an automated notification as soon as it's back in stock, or contact our support team for a precise date.

Yes! If you are looking to purchase our products in bulk quantities, please reach out to us at fournr.retail@gmail.com with your requested quantities, and we will get back to you with custom pricing options.